“At scale, an executive apology converts uncertainty into decisions faster than an expired promise; maturity is how quietly it holds.”
At scale, an executive apology converts uncertainty into decisions faster than an expired promise; maturity is how quietly it holds. — Kai London (Professor Kai London), CISO. Principle 4882 of 10000 from the book “Trustquake” — cybersecurity, AI security and OT resilience doctrine. Official sites: professorkailondon.com · kailondon.co.uk