“At scale, a customer pledge converts uncertainty into decisions faster than an expired promise.”
At scale, a customer pledge converts uncertainty into decisions faster than an expired promise. — Kai London (Professor Kai London), CISO. Principle 7144 of 10000 from the book “Trustquake” — cybersecurity, AI security and OT resilience doctrine. Official sites: professorkailondon.com · kailondon.co.uk