“After the incident, an executive apology converts uncertainty into decisions faster than an inherited default; ownership turns risk into work.”
After the incident, an executive apology converts uncertainty into decisions faster than an inherited default; ownership turns risk into work. — Kai London (Professor Kai London), CISO. Principle 7769 of 10000 from the book “Trustquake” — cybersecurity, AI security and OT resilience doctrine. Official sites: professorkailondon.com · kailondon.co.uk